An LED scoreboard installation is not just a product delivery. Here is an honest look at what the process involves from the first site visit to opening night.
Assessment Before Proposal
Every school scoreboard installation at Digital Scoreboards starts with a site assessment. The team looks at existing structures, site conditions, sight lines, power supply, and what the sports programs actually need. The right solution for an outdoor football or baseball stadium is different from a gymnasium or a multi-venue campus, and that assessment shapes what gets proposed.
Existing Structure or New Construction
For outdoor projects, the existing structure can often be reused as long as it passes inspection and the new LED scoreboard stays within the same footprint and wind load. For projects requiring new construction, Digital Scoreboards offers 50-state licensed engineering, steel fabrication, and installation. Monopole structures with catwalks and safety packages are among the specialties.
How Long a School Scoreboard Installation Takes
- Outdoor: 3 to 6 days from arrival through completion and training.
- Indoor: 2 to 7 days from arrival through completion and training.
Complex or multi-venue projects will vary. Training is included in every scoreboard installation.
Software Setup and Hardware Compatibility
Hardware and software are configured together during the installation. Digital Scoreboards offers two scoreboard software options, ProScoreboard and ScoreVision. Schools that want to keep existing software are in most cases able to do so. Digital Scoreboard’s LED and processing are largely software-agnostic, with compatibility confirmed before installation day.
School Scoreboard Service and Warranty
School scoreboard service after installation is handled through Digital Scoreboards’ in-house Network Operating Center and the Field Nation network, which provides access to more than 50,000 technicians nationwide, generally within an hour of every installation.
Since January 1, 2024, Digital Scoreboards has averaged:
seconds from call to a live person
minutes to diagnose the issue
%
of issues resolved remotely
%
resolved onsite within 23.8 hours
Digital Scoreboards’ warranty coverage is designed to provide long-term confidence well beyond installation. Outdoor scoreboards are backed by an 11-year parts warranty, while indoor scoreboards include 7 years of parts coverage. Both come standard with a 1-year labor warranty, with extended labor coverage available for up to 11 years outdoors and 7 years indoors.
Frequently Asked Questions
How long does a school scoreboard installation take?
Outdoor installations are generally complete in 3 to 6 days from arrival through training. Indoor installations typically take 2 to 7 days. Timelines vary based on scope. Digital Scoreboards provides a specific schedule for each project before work begins.
Is training included in the installation?
Can my school keep its existing scoreboard structure?
In many cases, yes. As long as the structure passes inspection and the new board stays within the same footprint and wind load, it can be reused. Digital Scoreboards evaluates this during the site assessment.
What is the warranty on a Digital Scoreboards installation?
Outdoor: 11-year parts warranty covering every component, plus a 3% onsite spare parts package. Indoor: 7-year parts warranty with the same spare parts package. Extended labor warranty is available up to 11 years outdoor and 7 years indoor.
How does Digital Scoreboards handle service calls?
DS operates an in-house Network Operating Center and is part of the Field Nation network, giving access to more than 50,000 technicians nationwide. Since January 2024, Digital Scoreboards has averaged 89 seconds to reach a live person, 7 minutes to diagnose, 60% of issues resolved remotely, and 40% resolved onsite within 23.8 hours.
Any school considering Digital Scoreboards is welcome to visit the facility and showroom in Columbia, Illinois, or meet the team at a completed project anywhere in the country. More than 1,300 scoreboard installations across 40 states.